Data Privacy

Max7JILI Privacy Policy — How We Handle Your Personal Information

Your privacy is not an afterthought at max7jili — it's built into how we operate. This Privacy Policy explains exactly what data we collect, why we collect it, how it's stored, and what rights you have as a member. We're committed to full transparency so you always know what's happening with your personal information.

Effective Date: January 1, 2025  ·  Last Updated: May 2025
max7jili

Six Ways max7jili Protects Your Data

Before reading the full policy, here's a quick overview of the principles that guide every data decision we make at max7jili.

We Don't Sell Your Data

Your personal information is never sold to advertisers, data brokers, or any third party for commercial gain. Full stop. Your data serves one purpose: making max7jili work safely and fairly for you.

Encrypted at Every Step

All data in transit between your device and max7jili is protected using TLS encryption. Sensitive data at rest — including payment details and ID documents — is stored using AES-256 encryption standards.

Minimal Data Collection

We only collect what we actually need. If a piece of information isn't necessary for account operation, payment processing, KYC compliance, or improving your experience, we don't ask for it.

You Stay in Control

You have the right to access, correct, or request deletion of your personal data at any time. Our support team processes data requests promptly, and you won't be given the runaround.

Philippine Law Compliance

max7jili complies with the Republic Act No. 10173 — the Data Privacy Act of 2012 — and all implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines.

Clear Retention Limits

We don't hold onto your data longer than necessary. Retention periods are defined based on legal requirements, dispute resolution needs, and responsible gaming obligations — and not extended beyond those purposes.

1. About This Policy

This Privacy Policy applies to all personal data collected and processed by max7jili in connection with the services available at max7jili.app. It covers data gathered when you visit our website, create an account, make deposits or withdrawals, use any game or feature, or contact our support team.

By registering on max7jili and using our services, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described here. This policy forms part of our overall Terms and Conditions.

Plain language summary: This policy tells you what personal information max7jili collects about you, why we need it, who we might share it with, how long we keep it, and what you can do if you want to review or remove it. We've written it as clearly as we can — if anything is unclear, our support team and Data Protection Officer are happy to help.

2. Data We Collect

max7jili collects personal data through several channels. Below is a breakdown of what we collect and where it comes from.

Category Examples Source
Identity Data Full legal name, date of birth, nationality You, during registration or KYC
Contact Data Mobile number, email address You, during registration
Verification Data Government-issued ID (PhilSys, Passport, UMID, etc.), selfie You, during KYC verification
Financial Data GCash/Maya account references, bank account details, transaction history You and payment processors
Technical Data IP address, device type, browser, operating system, session data Automatically collected
Usage Data Game history, bets placed, login times, feature interactions Automatically collected
Communications Data Support chat logs, email correspondence, feedback submissions You, via support channels

We do not collect sensitive personal data such as health records, political opinions, or racial or ethnic origin unless required for specific regulatory purposes and with your explicit consent. We also do not store full payment card numbers — these are handled by our licensed payment processors.

3. How We Use Your Data

max7jili uses your personal data for the following purposes:

  • Account creation and management — to register you as a member and maintain your account on the platform
  • Identity verification (KYC) — to verify your age, identity, and Philippine residency as required by our operating license
  • Payment processing — to facilitate deposits and withdrawals via GCash, Maya, GrabPay, bank transfer, and other supported methods
  • Gameplay and platform services — to operate JILI Slots, Tongits, Card Games, Bingo, Betting Odds, and all other features you access
  • Customer support — to respond to your queries, process complaints, and resolve disputes
  • Fraud prevention and security — to detect and prevent multi-accounting, money laundering, unauthorized access, and other prohibited activity
  • Responsible gaming — to monitor for signs of problem gambling and apply tools such as self-exclusion and deposit limits where appropriate
  • Marketing communications — to send you promotions, bonus offers, and platform updates that we think are relevant to you (you can opt out at any time)
  • Legal and regulatory compliance — to meet our obligations under Philippine law, including the Data Privacy Act of 2012 and anti-money laundering regulations
  • Platform improvement — to analyse usage patterns and improve the gaming experience on max7jili
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4. Legal Basis for Processing

Under the Data Privacy Act of 2012 (Republic Act No. 10173), max7jili processes your personal data on one or more of the following legal bases:

  • Contractual necessity — processing is required to fulfil our obligations under the Terms and Conditions you agreed to when registering
  • Legal obligation — processing is required to comply with Philippine law, including KYC, AML, and responsible gaming obligations
  • Legitimate interests — processing supports our legitimate business interests such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights
  • Consent — for marketing communications and certain non-essential cookies, we rely on your explicit consent, which you can withdraw at any time without affecting your account

5. Sharing Your Personal Data

max7jili does not sell, rent, or trade your personal data. We may share your information with third parties only in the following limited circumstances:

  • Payment processors — GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet providers, BDO, BPI, UnionBank, Visa, and Mastercard networks require certain data to process your financial transactions
  • Identity verification providers — licensed third-party KYC service providers who assist in verifying government-issued IDs and anti-fraud screening
  • IT and cloud service providers — companies that host our platform infrastructure and provide technical support services, bound by strict confidentiality agreements
  • Regulatory authorities — government bodies such as the National Privacy Commission, PAGCOR, AMLC (Anti-Money Laundering Council), or law enforcement agencies where we are legally required to disclose information
  • Responsible gaming partners — organizations that operate national self-exclusion registers or provide gambling support services

All third parties who receive your data are required to handle it securely and only for the specific purpose for which it was shared. We do not allow third parties to use your data for their own independent marketing or commercial purposes.

Cross-border transfers: Some of our IT service providers may be based outside the Philippines. Where data is transferred internationally, max7jili ensures appropriate safeguards are in place, including contractual clauses that require the recipient to provide a comparable level of data protection.

6. Cookies & Tracking Technologies

max7jili uses cookies and similar technologies to operate the platform, remember your preferences, and understand how players use the site. Here's a breakdown of the types of cookies we use:

  • Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of these without stopping use of the platform.
  • Functional cookies — remember your language preference, display settings, and recently played games so you don't have to reset things every visit.
  • Analytics cookies — help us understand which features are used most, how players navigate the site, and where technical issues occur. This data is aggregated and anonymised where possible.
  • Marketing cookies — used to personalise bonus offers and promotional messages shown to you. These are only activated with your consent.

You can manage your cookie preferences through your browser settings or through the cookie preference centre available on the platform. Note that disabling essential cookies will affect your ability to log in and use core features.

7. Data Security

Protecting your personal data is something max7jili takes seriously. We implement technical and organisational security measures proportionate to the risks involved, including:

  • TLS 1.3 encryption for all data transmitted between your device and our servers
  • AES-256 encryption for sensitive data stored at rest, including identity documents and payment references
  • Two-factor authentication (2FA) options for member accounts
  • Access controls that limit which staff members can view personal data based on their role
  • Regular security audits and penetration testing by independent cybersecurity professionals
  • Automated systems that flag unusual login activity, suspicious transactions, and potential account compromise

Despite our best efforts, no system is entirely immune to attack. In the event of a data breach that is likely to affect your rights and freedoms, max7jili will notify affected members and the National Privacy Commission within the timeframes required by Philippine law.

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8. Data Retention

max7jili retains your personal data only for as long as necessary to fulfil the purposes outlined in this policy. In practice, this means:

  • Active account data — retained for as long as your account remains active on max7jili
  • KYC and identity documents — retained for a minimum of five (5) years from your last transaction, in line with Philippine AML regulations
  • Transaction and financial records — retained for a minimum of five (5) years from the date of the transaction
  • Support communications — retained for three (3) years from the date of the interaction to support any future disputes
  • Marketing consent records — retained until you withdraw consent or for three (3) years from the last interaction, whichever is earlier
  • Responsible gaming records — self-exclusion and limit-setting records retained for a minimum of five (5) years to prevent circumvention of exclusions

When data is no longer needed, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

9. Your Data Rights Under Philippine Law

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by max7jili. You can exercise any of these rights by contacting our Data Protection Officer at the details in Section 12.

You have the right to request a copy of the personal data max7jili holds about you and to receive information about how it is being processed. We will respond to verified access requests within fifteen (15) business days. There is no fee for standard requests.

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You can update basic account information directly through your profile settings. For changes to identity-verified data, please contact support with supporting documentation.

You have the right to request the deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent and there is no other lawful basis for processing. Note that some data — particularly transaction records and KYC documents — must be retained for legal compliance periods and cannot be deleted on request until those periods expire.

You have the right to object to the processing of your personal data for direct marketing purposes at any time. You can opt out of marketing emails through the unsubscribe link in any communication, or by contacting our support team. Objecting to marketing will not affect your ability to use max7jili.

Where technically feasible, you have the right to receive a copy of the personal data you provided to max7jili in a structured, commonly used, machine-readable format. This applies to data processed on the basis of consent or contract. Submit a portability request to our Data Protection Officer and we will respond within thirty (30) days.

If you believe max7jili has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact our Data Protection Officer first so we can attempt to resolve the issue directly.

10. Children's Privacy

max7jili is strictly an adult gaming platform. We do not knowingly collect or process personal data from anyone under the age of 21. Our registration process includes age verification steps, and we conduct identity checks to confirm that members meet the minimum age requirement.

If we become aware that a minor has registered on max7jili, the account will be immediately suspended, all activity will be voided, and any deposited funds will be returned to the payment source after verification. If you believe a minor has created an account using false information, please contact us immediately at support@max7jili.app.

11. Changes to This Privacy Policy

max7jili reviews and updates this Privacy Policy periodically to reflect changes in our operations, legal requirements, or industry best practices. When material changes are made, we will notify you via the email address registered to your account and will display a prominent notice on the platform before the changes take effect.

The "Last Updated" date at the top of this page will always reflect when the most recent revision was made. We recommend checking this page from time to time. Continued use of max7jili after the effective date of any changes constitutes your acceptance of the revised policy.

12. Contact Us & Data Protection Officer

If you have questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please reach out through any of the following channels:

  • General Support: support@max7jili.app — 24/7 via live chat on the platform
  • Data Protection Officer: dpo@max7jili.app — for formal data rights requests, breach notifications, and DPA compliance queries
  • FAQ: Visit max7jili.app/faq for answers to common privacy questions
  • Responsible Gaming: For data related to self-exclusion or gaming limits, visit max7jili.app/responsible-gaming

We aim to acknowledge all formal data rights requests within five (5) business days and to resolve them fully within thirty (30) days. Complex requests may take longer, and we will keep you informed of progress throughout.

National Privacy Commission: If you are not satisfied with our response to a data rights request or privacy complaint, you have the right to escalate your concern to the National Privacy Commission of the Philippines. Information on how to file a complaint is available on the NPC's official website.

Play with Confidence on max7jili — Where Privacy Comes Standard

Register today knowing your personal information is protected, your payment details are encrypted, and you're always in control of your data. Thousands of Filipinos already trust max7jili — come join them.